Customer service center with USA-LEARN toll-free number and email that provides information on education priorities, programs, funding, and more for parents, students, educators, community and business leaders, and the public.

Encourages public understanding and support for improving American education. Features a centralized customer service center and offers newsletters, develops messages, engages key stakeholders, supports communities, and recognizes achievement.

Serves as the principal advisor to the Secretary on education and other legislative matters before the Congress and as the Department's liaison in responding to the needs of Congress.

Represents the interests, activities and needs of the private elementary and secondary school community, and consults with the private school community on student and teacher initiatives at ED. Publications, programs, private school locator service are highlighted.