Gives advice on manners and formatting in electronic communications, with an emphasis on email.

Six main reasons for not sending HTML or MIME messages. And how to turn off HTML and MIME in mailers.

Offers a list of "Do's" and "Don'ts" to help e-mail users avoid basic mistakes.

Provides guidelines dealing with quoting, smilies, salutations, digital signatures, privacy, abbreviations, flaming, and newsgroups.

Discusses the proper way in which to format and compose a message, as well as some suggestions regarding courtesy and emoticons.

A spoof intended to educate new Internet users about thinking before forwarding virus hoaxes and urban legends.

Gives several suggestions on how to format and compose a message.

A few guidelines on the practice of good manners and courtesy.

Informal rules for email and email lists.

Six things not to do when sending email.

Provides blunt suggestions for correct online communications, especially in reference to e-mail.

A personal discussion of common annoyances, ranging from bad spelling to chain letters and attachments.

Gives a general introduction to e-mail, and then offers guidelines for sending, receiving, and replying to messages.