Online mystery shopping services with resource links for shopper applicants. Online application.

Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application.

Florida-based service evaluations to varied industries.

Retail, restaurant, service, sales and entertainment complex mystery shopping. Online application.

Telephone training and mystery shopping of all types of vehicle dealerships.

Amusement park mystery shopping. Online application.

Marketing research firm that specializes in customer satisfaction programs. Online application.

Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application.

Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application.

Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.

Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.

Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application.

Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application.

A full-service mystery shopping and restaurant consulting firm. Barfly uses hospitality industry professionals to conduct its shops.

Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices.

Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services.

Business and retail on-site, telephone and customer feedback secret shopper services.

Partners with retailers to ensure cashiers comply with age-restricted sales policies while providing an objective view of operations.

Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application.

Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application.

A customized mystery shopper program using specialized secret shoppers with a video recorded analysis.

Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application.

Providing mystery shopping, customer service seminars and front line service employee training programs.

Mystery shopper consultant services to the retail industry.

Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application.

A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.

Each week, as many as 500,000 amateur detectives rate firms on everything from cleanliness to customer service.

Full service mystery shopping company providing on-line reporting for customer service evaluation.

A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985.

Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.

Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels

Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online.

Myster shopping services to the retail food service industry. Online application.

Independent review of website usability and efficiency from a customer's point of view. Online application.

Provides mystery shopping and sales training services. [Houston]

Customized mystery shopping programs.

Video Mystery Shopping specializes in new home shops.

Video mystery shopping.

News, articles, and mystery shopper details.

Conducts many types of evaluations and surveys across North America.

Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts.

Services offered, contact details, and application to be a shopper.

Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers.

Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers.

Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available.

Mystery shopping, web shopping, training, motivational seminars, and focus groups.

Mystery shopping, market research, and online surveys.

Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs.

Specialists in mystery shopping and merchandising services. Includes services and contacts.

Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application.

Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.

Customized mystery shopping services.

A market research and mystery shopping company providing national coverage.

Secret shopping services used by the retail, restaurant and rental housing industry.

Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback.

A British company specializing in worldwide mystery shopping and market research.

Details about the company, services offered and how to become a shopper.

Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.

Description of the company and services offered. Apply online to be a shopper.

Introductory article covering the basics.

Print, telephone, and video mystery shop services.

Ahnie Costin summarizes some of her experiences as a shopper.

Sign up to be a shopper or inquire about using this business's services.

Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business.

Mystery shopping and customer service training and consultancy services. UK.

Description of services offered. Shoppers may apply online.

Trade association of mystery shopping providers and resource for shopper applicants.

Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items.

Independent website usability evaluation service.

Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools.

Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America.

Mystery shopping services to varied industries. Web-based reporting.

Mystery shopping in America and Europe.

Offers a variety of mystery shopping services.

Restaurant, apartment and retail mystery shops. On line shopper application.

Services include mystery shops, site inspections, and phone surveys.

UK-based telephone and video mystery shopping services.

Provides transaction experience studies, mystery shopping, customer surveys, competitive intelligence services, and special consulting services. Apply online to be a shopper.

Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.

UK business specializing in phone and personal visits, and mail and email inquiries to customer service departments.

A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico.

Specialists of network assessments.

Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling.

Conducts mystery shopping and quality reports for restaurants and lodging facilities.

A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.

A market research organization that conducts surveys and mystery shopping.

Shopper evaluations. Apply online.

UK-based mystery shopping services including competitor visits and internet and telephone shopping.

Mystery shopping agency. List of services, details about applying, and contact information.

Retail, service, hospitality and call center mystery shopping.

Quality management programs to enhance performance, measure product quality, and maintain brand stature.

Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.

Full service market research firm.

Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.

Full service mystery shopping solutions. Apply online.

Mystery shopping services. Apply online.

Services offered, staff, contact details, and shopper application.

Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers.

Provides mystery shopping services to a variety of industries throughout the United States.

Customer service audits performed throughout North America.

Provides a comprehensive solution for keeping on top of the front line.

Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients.

Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.

Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.

Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.

National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services.

Company description, services offered, and online shopper application.

Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information.

Shoppers pay annual fee to be part of an employee database accessed by would-be mystery shopper employers.

Mystery shopping and market research services for customer satisfaction measurement.

Australian mystery shopping organization.

Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information.

Provides mystery shopping on site and by telephone to the retail industry. Online application.

Mystery shopper services to bank, restaurant and retail industries. Employee incentive plans and surveys. Online application and shopper resource.

Company provides mystery shopping services throughout the U.S. and abroad. Site includes a sign-up area for shoppers.

Offers a variety of customized mystery shopper and caller services.

Has some current jobs, a polling area where shoppers can rate shopping companies, and a private list of companies looking for shoppers (list is available for a fee).

Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application.

Customer-driven mystery shopping and consultative services specializing in the financial services industry.

Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessable data. Find details about the business, services offered, and contact information.

Customer satisfaction measurement specialists.

Customer service consulting company. Material for prospective and actual secret shoppers, details for prospective clients, and contact information.

Provider of hotel mystery shopping and sales training services to the hospitality industry.

Provides food and beverage service evaluations and full property evaluations for hotels.

Customer service audits, mystery shopping, documentation, training, and records management.

Offers mystery shopping and competitive intelligence services exclusively the casino gaming industry.

Provides project training for mystery shopping/merchandising companies, training and certification for mystery shoppers/merchandisers, business referrals, resource and reference links, and mediation.

Mystery Shopping services. Customer Service Feedback. Online application.

Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.

Offers services to retail and service industries in the United States. Online application.

Hidden camera video captures real-time employee interactions to improve customer service, sales, and other target areas.

Provides scheduling and recruitment services to mystery shopping companies.

Quality assurance company specializing in mystery and comparison shopping.

Specializes in serving smaller retail chains throughout North America.