Asset Management
247NetSystems, Abacus Systems Pty Ltd., Alloy Software, CloseSupport, Creek Pointe Helpdesk, DKSystems Online, Great Lakes Software LLC, House on the Hill Software, Identify Software, Ilient
Browser Based
AI-Reply.Com, Applied Innovation Management, AskIt Systems, AthenaRMS, Avensoft, Bankoi HelpDesk Software, Big Web Desk, Broad Daylight, Inc., Business Resources Online, CDN Systems
Call Centers
Blue Flag Technologies Ltd, Gemini Affinitas, Nortak Software, Phixus, Platinum Technology Ltd, Q-Max, Touchstar Software
Directories
HelpDesk.Com, HelpDeskList, HelpDesks.Com, HelpDeskSoftware.Org, The Help Desk Software Directory
Information Technology
Arikus Inc., Asset Navigator for IT, Axios Systems, Cognitor Inc., Consultant's Help Desk, Coral Sea Software, ExDesk, Generation21, Information Resource Manager, InnDevelop Technologies
Live Support
Boldchat, Click & Care, Click Chat Sold, ClickSeva, Crafty Syntax, InstantService, Live Help Messenger, Live2Support, LiveChatNow, LivePerson
Lotus Notes Based
extendedReach Software, GeoCom Helpdesk, Tracker Suite, Velocity Integrations Software
Support and Management
Commit, Giva Inc., Global Support Software, Help Desk Headquarters, Help Desk Institute, Help Desk Management Toolkit, Help Desk Outsourcing, Help Desk UK, HESUP - Online Help and Support, ISPN Helpdesk Services
Vendors
Acacia, Avante Solutions, CallcentriX, Fused Solutions, NetSupport Limited, NetWorld UK Helpdesk, TiFiC digital support systems, Web Based Helpdesk Software from PAI
Acacia Help Desk
Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.
AmberCat
Web-based and desktop software for internal and external help desks, customer service, and facilities management.
Auratech Software
Australian based company that provides the Client Integrated Support System.
Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
Double IS
Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM).
Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions.
HelpTrac
Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
Home Run Help Desk
The Microsoft Access-based call ticket application for small businesses and workgroups.
ieComputerSystems
Specialises in helpdesk software, software development and IT consultancy services.
Insirux
Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration.
Internet Software Sciences
A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
Langley Computer Services
UK based company offersHelp+ Helpdesk Software for Windows 95 and Windows NT.
LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
NetHelpDesk
Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
NetKeeper
A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
SDS HelpDesk Solutions
Provides incident logging and tracking, profiles, contract and warranty management, time tracking, knowledge base, search and reporting capabilities.
Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
Surado
Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues
Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software.
Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
WinHelpDesk
Windows-based help desk software. Includes documentation management services and customer request services.
World Web Dynamics
Live Demo of help desk software, including specific offerings for school districts.